Once we receive your order, it is assigned to one of our production facilities in Vancouver or Mississauga, depending on your location and current production capacity. We always choose the option that allows for the fastest overall delivery.
- Standard curtains: approximately 3–4 business days for production and packaging
- Customized items (such as double-sided velvet or flame-retardant treatments): approximately 5 business days, as these require more detailed handcrafting
If you have specific requests or timelines, feel free to let us know — we can prioritize accordingly when possible.
Shipping & Delivery
Once production is complete, we will select the most suitable carrier based on your location and delivery speed preference. If you require express shipping, we will provide available options along with estimated delivery time and additional cost.
Canada
Typical delivery times after shipment:
- Ontario: 3–4 business days
- Quebec / British Columbia: 4–5 business days
-
Alberta & other regions: 6–10 business days
(Remote or rural areas may take longer)
Carriers: Chit Chats, Canada Post, UPS
United States
Typical delivery times after shipment:
- East Coast: 4–6 business days
- Central: 6–10 business days
- West Coast: 6–8 business days
Carriers: Chit Chats, USPS, UPS
Australia & Europe
For customers in Australia and Europe, orders are typically fulfilled by our Hong Kong production facility, which offers faster international transit options.
- Production: 3–4 business days
- Shipping: approximately 8–12 business days
Carriers: UPS, DHL, FedEx
Additional Notes
- All shipments include tracking information
- Delivery times are estimates and may vary due to customs clearance or carrier delays
- If you have a deadline (e.g., event or move-in date), please contact us in advance — we can help recommend the best production and shipping plan