At North Curtain, we understand that selecting the right curtains can involve many choices — from fabrics and colours to header styles and measurements. To make the process easier, we provide a Free Design Support Service to help guide you through your options.
Our design support is intended to offer helpful information based on the details you share, so you can make the choice that best fits your home.
1. Helpful, Clear Guidance
Our team can provide general assistance with questions such as:
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How different fabrics look, feel, and filter light
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The differences between header styles such as grommet, pinch pleat, rod pocket, or hooks
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What measurements you may need to take before ordering
All suggestions are based on the information you provide and are meant to support your decision-making process.
2. Measurement Tips & Resources
We offer simple tools to help you measure your space accurately:
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A step-by-step measurement guide
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Diagrams showing where to measure
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Practical tips for choosing your preferred fullness or drapery style
You can access our Measurement Guide anytime.
3. Live Support for Canadian Customers
If you need assistance while browsing or planning your order, our team is available to help:
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Live Chat: Quick answers while you shop
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Photo Review: You may share room photos for general styling suggestions
Our support team is available Monday to Friday, 9:00 AM to 5:00 PM (EST).
4. Free Fabric Swatches (Canada)
To help you feel confident in your selection, we offer free fabric swatches:
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Swatches are free
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Shipping within Canada is low-cost
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If you later place a curtain order, we will credit back the swatch shipping charge
We're Here to Help
Whether you’re learning about fabric options, confirming measurements, or comparing header styles, our team is here to provide friendly and informative support.
Contact us through Live Chat or support-canada@northcurtain.ca to begin your free design support today.